gfb77's Privacy Policy

00 Introduction

gfb77 ("we", "us", "platform") is a trusted online gaming service in Bangladesh. When you register, log in, or use any service on our website gfb77.cam, you provide certain personal information. This Privacy Policy ("Policy") sets out how we collect that information, the purposes for which we use it, and how we keep it protected.

Please read this Policy carefully before using our platform. By creating an account or using our services, you will be considered to have fully accepted the terms of this Privacy Policy.

01 Types of Information We Collect

gfb77 collects the following categories of information to manage your account, provide services, and ensure security:

1.1 Information You Provide Directly

When you register on our platform or use our services, you provide the following information to us directly:

• Identity information: Full name, date of birth, national identity card or passport number.
• Contact information: Email address and mobile number.
• Account information: Username and password (stored in encrypted form).
• Financial information: Details related to bKash, Nagad, Rocket, Upay, or bank accounts — used for transaction processing only.
• Identity verification documents: Documents required as part of the Know Your Customer (KYC) process.

1.2 Automatically Collected Information

When you visit our website or use our app, certain information is collected automatically:

• Technical information: IP address, browser type and version, operating system.
• Usage information: Pages visited, session duration, click patterns.
• Device information: Device identifiers, mobile network information.
• Cookies and similar technologies: Used for session management and improving user experience.

1.3 Gaming Activity Information

To improve our services and ensure responsible gaming, we record your gaming history, bet amounts, win and loss data, and time spent on the platform.

02 Purposes for Using Your Information

gfb77 uses your information for specific and legitimate purposes. We never use your information for unnecessary purposes without your permission.

• Account management: Registration, login verification, and account security.
• Financial transactions: Processing deposits and withdrawals and maintaining transaction history.
• Identity verification: Compliance with anti-money laundering (AML) and KYC regulations.
• Customer support: Resolving your issues and managing live chat support.
• Security: Detecting fraud, unauthorized access, and suspicious activity.
• Service improvement: Personalizing your experience and improving the platform.
• Responsible gaming: Identifying unusual gaming behavior and providing necessary support.
• Legal obligations: Compliance with applicable laws and regulations, and providing information at the request of authorities.

03 Disclosure of Information and Third Parties

gfb77 does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

3.1 Service Provider Partners

Trusted third-party services are used to operate our platform, such as payment processing (bKash, Nagad, Rocket, Upay, banks), technology infrastructure, and fraud prevention systems. These partners operate under strict confidentiality agreements and may only use information for defined purposes.

3.2 Game Providers

Our game providers — including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, and Ezugi — may receive limited technical information to operate games. They do not access customers' personal identity information.

3.3 Legal Obligations

We may be required to provide necessary information to relevant authorities in response to court orders, legal directives from regulatory authorities, or other mandatory legal requirements.

3.4 Business Restructuring

In the event of a business merger, acquisition, or restructuring, user information may be transferred to the new entity. In such cases, we will notify you in advance and your information will continue to be protected under this Policy.

04 Data Security Measures

The security of your information is our highest priority. As a secure and reliable platform, gfb77 applies strong protection measures at both the technical and organizational level:

• SSL encryption: All data transmissions are encrypted using SSL/TLS technology, preventing third-party access.
• Password hashing: Your password is never stored in plain form — advanced cryptographic hashing algorithms are used.
• Two-step verification: Two-Factor Authentication (2FA) is available as an additional security layer for your account.
• Regular security audits: Our systems are subject to regular security reviews.
• Access control: Only authorized personnel can access the information they need.
• Firewalls and intrusion detection: Continuous network monitoring systems are active at all times.

05 Data Retention Period

gfb77 retains your information for as long as it is necessary or legally required:

• Active accounts: All account information is retained for as long as the account remains active.
• Closed accounts: Even after an account is closed, records of legal obligations and financial transactions are kept for the required period.
• Transaction data: Financial transaction data is retained for the period required under anti-money laundering regulations.
• Identity verification documents: KYC documents are kept for the period required under regulatory guidelines.

Once the defined retention period has passed, your information is securely deleted or anonymized.

06 User Rights

As a gfb77 user, you have the following rights:

6.1 Right to Access Information

You may request to know what information we hold about you. This request can be made through our support team.

6.2 Right to Correct Information

If any of your stored information is incorrect, you may request a correction. Correcting verifiable identity information (name, date of birth) may require KYC documents.

6.3 Right to Close Your Account

You may request to close your account at any time. However, some information will be retained for the required period due to legal and financial obligations.

6.4 Right to Withdraw Marketing Communications

If you do not wish to receive promotional emails or notifications, you may withdraw this consent at any time. Account service notifications will always be sent.

07 Cookies Policy

Cookies are used on the gfb77 website. Cookies are small text files stored in your browser that help improve your browsing experience.

• Essential cookies: Required for the basic functionality of the website — login sessions, security verification.
• Functional cookies: Used to remember your preferences (language, theme).
• Analytics cookies: Used to understand how the website is used — all data is anonymous.

You can control or reject cookies through your browser settings. However, disabling certain cookies may limit some features of the website.

08 Protection of Minors

gfb77's services are strictly for users aged 21 and above only. We do not knowingly collect information from any minor. An age verification process is followed at the time of registration.

If we learn that information from a minor has been collected, we will immediately delete that information and close the associated account. If you become aware of an account belonging to a minor, please report it to [email protected].

09 International Data Transfers

Some of our service provider partners may be located outside Bangladesh. In such cases, your information may be transferred across international borders. For any international transfer, we ensure that:

• The receiving party provides protection equivalent to this Policy.
• Applicable data protection regulations are complied with.
• Data transfers are carried out only for the purposes stated in this Policy.

10 Policy Changes and Updates

gfb77 reserves the right to change or update this Privacy Policy as needed. For significant changes, we will:

• Publish a special notice on the website.
• Notify registered users by email.
• Update the "Last updated" date at the top of the Policy.

Continuing to use the platform after changes are made will be considered acceptance of the updated Policy. We therefore recommend checking this page regularly.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live chat: 24/7 support service in Bengali — always available on our website.

Our privacy team generally aims to respond to your requests on business days. For urgent matters, please contact us via live chat.